“User” – any person who engages in using the services provided by Self-Match; can be Visitor or Member.
“Partner”- any person to whom the user sends a compatibility survey.
1.2. Relationship Status. You must have a current or prospective partner to effectively use these services. Self-Match does not provide services to help you find a potential partner.
1.3 Your partner eligibility. Your partner must be at least 18 years old to respond to your survey. Your partner does not have to be a registered visitor or member of Self-Match.
2. Use of Service
2.1. Visitor. You may access Self-Match services as a Visitor making one-time purchases. Your registration information will only be used for statistical purposes and for your future convenience when using Self-Match. No subscription is required. As a Visitor, you will not have access to all available features and services of Self-Match, including but not limited to the ability to save your surveys, compatibility reports, and TrueMatch Scores for your partners. First time Visitors are entitled to send one free survey to their partner.
2.2. Member. You may choose to register as a Golden or Platinum member. The subscription policies describing the benefits of each membership plan are disclosed to you when you subscribe to the Service and are a part of this Agreement.
2.3. Use of Service and Communication. When you register to use the Self-Match services you agree to receive email communication from Self-Match including the notification emails and the newsletter. You may choose to opt out of receiving the newsletter but not the service notification emails.
3.Fees and Payments
3.1. Fees for Services. You agree to pay to Self-Match any fees for each Service you purchase or use in accordance with the pricing and payment terms presented to you for that Service. You will be billed using the billing method you select. Fees paid by you are non-refundable, except as provided in these Terms or when required by law
Self-Match will NOT issue any refunds if the service could not be completed for the following reasons:
(a) The User specified a wrong or inactive email address.
(b) The Partner failed to open the Self-Match survey notification email.
(c) The Partner failed to take the survey.
3.2. Subscriptions. Subscription services or “Subscriptions” are billed on a monthly basis. This means that you will be billed in advance on a recurring, periodic basis (each period is called a “billing cycle”). Your Subscription will automatically renew at the end of each billing cycle unless you cancel auto-renewal through your online account management page, or by contacting our customer support team. You may cancel auto-renewal on your Subscription at any time, in which case your Subscription will continue until the end of that billing cycle before terminating. You will not receive a refund for any period of time you did not use in that billing cycle. The subscription policies describing the benefits of each membership plan are disclosed to you when you subscribe to the Service and are a part of this Agreement.
3.3. Price Changes. . Self-Match may change the fees charged for the Services at any time, provided that, for Services billed on a subscription basis, the change will become effective only at the end of the then-current billing cycle of your Subscription. Self-Match will provide you with a prior written notice (at least 30 days in advance) of any change in fees to give you an opportunity to cancel your Subscription before the change becomes effective.. The subscription policies describing the benefits of each membership plan are disclosed to you when you subscribe to the Service and are a part of this Agreement.
4.1. Keep Your Password Secure. Upon creating a Self-Match account, you become responsible for safeguarding your password and any other credentials used to access that account. If you become aware of any unauthorized access to your account, you should notify Self-Match immediately. Accounts may not be shared and may only be used by one individual per account.
4.2. Keep Your Details Accurate. You must keep your email address, your contact details, and payment details associated with your account current and accurate. The subscription policies describing the benefits of each membership plan are disclosed to you when you subscribe to the Service and are a part of this Agreement.
4.3. Account Inactivity. Self-Match may terminate your account and delete any content contained in it if there is no account activity (such as a log in event or payment) for over 12 months. However, we will attempt to warn you by email before terminating your account to provide you with an opportunity to log in to your account so that it remains active. The subscription policies describing the benefits of each membership plan are disclosed to you when you subscribe to the Service and are a part of this Agreement.
5. Acceptable Uses
5.1. Legal Compliance. You must use the Services in compliance with, and only as permitted by, applicable law.
5.2. Your Responsibilities. You are responsible for your conduct, content, and communications with others while using the Services. You must comply with the following requirements when using the Services:
(a) You may not purchase, use, or access the Services for the purpose of building a competitive product or service or for any other competitive purposes.
(b) You may not misuse our Services by interfering with their normal operation, or attempting to access them using a method other than through the interfaces and instructions that we provide.
(c) You may not transmit any viruses, malware, or other types of malicious software, or links to such software, through the Services.
(d) You may not engage in abusive or excessive usage of the Services, which is usage significantly in excess of average usage patterns that adversely affects the speed, responsiveness, stability, availability, or functionality of the Services for other users.
(e) You may not use the Services to infringe the intellectual property rights of others, or to commit an unlawful activity.
(f) Unless authorized by Self-Match in writing, you may not resell or lease the Services.
The subscription policies describing the benefits of each membership plan are disclosed to you when you subscribe to the Service and are a part of this Agreement.
6. Changes and Updates
6.1. Changes to Terms. . Self-Match may change these Terms at any time for a variety of reasons, such as to reflect changes in applicable law or updates to Services, and to account for new Services or functionality.
6.2. Changes to Services Self-Match constantly changes and improves the Services. Self-Match may add, alter, or remove functionality from a Service at any time without prior notice. If Self-Match discontinues a Service, we will give you reasonable advance notice to provide you with an opportunity to make an informed decision regarding continuation of your membership.
7.1. Availability. Self-Match is excited to provide you with a great experience when using the Services; however, despite our best efforts our services may be unavailable from time to time due to various technical reasons.
7.2. Concept. . Self-Match does not claim any scientific approach underlying its services. The offered approach to compatibility exploration is based on common sense rather than on a specific psychological or relationship compatibility theory.
7.3. Reliability and accuracy. The services are provided “AS IS” and Self-Match does not make warranties of any kind pertaining to the reliability and accuracy of the results, except for the mathematical accuracy of its calculations of the percentage of matching responses in a survey and TrueMatch score calculations. The high matching percentage or a high TruMatch Score do not guarantee the perfect compatibility between partners. Each result should be assessed and interpreted subjectively by the user.